Sony doesn’t mention this anywhere, so we bumped into this problem ourselves. You Must Place Your Media Files in Folders This will erase all files currently on the drive, so back up any files you care about before doing this.
PS4 USB DRIVE FORMAT WINDOWS
To double-check, right-click the drive in Windows and select “Format.” Format it to use the exFAT file system if it’s currently using NTFS. If your drive is formatted with the NTFS file system, you’ll see an error after you connect it to the PlayStation 4. The drive must be formatted with either the exFAT or FAT32 file system, as the PlayStation 4 can’t read NTFS. To get started, plug a USB drive into your computer. So you have the right files–now it’s time to get them to your PlayStation. RELATED: What's the Difference Between FAT32, exFAT, and NTFS? Use the Correct File System on Your USB Drive These are some of the most common video file types, so you may not need to worry about it at all. Audio: MP2(MPEG2 Audio Layer 2), AAC LC, AC-3(Dolby Digital).Visual: H.264/MPEG-4 AVC High Profile Level4.2, MPEG2.Visual: H.264/MPEG-4 AVC High Profile Level 4.2.Visual: MPEG4 ASP, H.264/MPEG-4 AVC High Profile Level4.2.Audio: MP3, AAC LC, AC-3(Dolby Digital).Visual: H.264/MPEG-4 AVC High Profile Level4.2.Video files must be in one of the following formats: Photos can be in JPEG, BMP, or PNG formats. Music files can be in MP3 or AAC (M4A) formats. If it isn’t, you’ll need to transcode it to a supported one before it will function on your PlayStation. If you want to play a media file on your PlayStation, it must be in these file formats. Here’s a list of different video and audio codecs the PlayStation’s Media Player understands, straight from Sony.
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